How to spot a scam email
The handful of tells that give away almost every fake message, and the one rule worth following when you are not sure.
Short, jargon-free articles on the questions we get asked most — from spotting a scam email to squeezing a few more years out of an ageing laptop.
The first articles are on their way. In the meantime, if there is something you would like explained, tell us and we will write it up — or just book a lesson and we will walk you through it in person.
The handful of tells that give away almost every fake message, and the one rule worth following when you are not sure.
What actually causes a machine to crawl after a few years, and which fixes are worth paying for.
A simple, memorable approach that is far safer than reusing the same one everywhere.
Getting set up once, properly, so it works every time without someone having to talk you through it.
Photos and documents are the part you cannot replace. Here is the simplest way to keep them safe.
Where a curious child can start, and what to expect in the first few lessons.