Blog

Plain-English computer tips

Short, jargon-free articles on the questions we get asked most — from spotting a scam email to squeezing a few more years out of an ageing laptop.

The first articles are on their way. In the meantime, if there is something you would like explained, tell us and we will write it up — or just book a lesson and we will walk you through it in person.

Topics we’re starting with

Staying safe

How to spot a scam email

The handful of tells that give away almost every fake message, and the one rule worth following when you are not sure.

Speed

Why your computer got slow

What actually causes a machine to crawl after a few years, and which fixes are worth paying for.

Passwords

Passwords without the headache

A simple, memorable approach that is far safer than reusing the same one everywhere.

For families

Video calling the grandchildren

Getting set up once, properly, so it works every time without someone having to talk you through it.

Backups

What to do before your computer dies

Photos and documents are the part you cannot replace. Here is the simplest way to keep them safe.

For kids

First steps into coding

Where a curious child can start, and what to expect in the first few lessons.